Everything people ask before working with us.
Straight answers about pricing, timelines, technology, and what it's like to work together. If your question isn't here, ask us directly.
General
We design and build websites, web applications, and custom software — strategy, design, development, and ongoing improvement, handled by one team.
Businesses that have outgrown their current digital presence: companies replacing an outdated site, teams that need custom software, and founders turning an idea into a product.
Yes. The process is the same; the starting point differs. Startups usually begin at product design and MVP scope, established businesses at a redesign or systems work.
Projects
You send an inquiry, we reply within one business day, and we set up a short call. From there we scope the project and send a clear proposal — you'll know cost and timeline before anything begins.
Marketing websites typically run six to ten weeks. Custom software depends on scope; the roadmap we produce in the Define stage sets dated milestones before the build starts.
About an hour a week: a scheduled check-in plus reviews at each stage. Your input matters most in Discover and at sign-off points — we protect your time in between.
Yes. We regularly work alongside in-house marketers, developers, and IT — taking the parts you don't have capacity for and handing off cleanly.
Pricing
It depends on size and functionality — a focused marketing site and a large multi-section site are different projects. Every proposal is fixed-price and itemized, so you know exactly what you're paying for.
Software is scoped in stages: prototype first, then production. That means you commit to a small, fixed cost to validate the idea before funding the full build.
Yes — that's our default. Scope changes are priced and approved before we act on them, never discovered on an invoice.
Usually. Tell us the number and we'll tell you honestly what it buys — and what we'd cut or phase to fit it.
Design
Yes. If you have brand guidelines, we design within them. If the brand needs refinement first, we'll say so and scope it separately.
Yes — research, flows, wireframes, prototypes, and final interface design are core services, for both websites and software.
Redesigns are a large share of our work. We audit what you have, keep what's working, and rebuild the rest — including content migration.
Development
Proven, widely supported tools chosen per project — not whatever is fashionable. You get the reasoning in the proposal, and everything we build is documented so any competent developer could maintain it.
Yes — CRMs, payment processors, scheduling tools, inventory, and accounting systems. Connecting existing tools is one of our most common requests.
Yes. Content, SEO redirects, and analytics continuity are all part of a migration — your search rankings shouldn't pay for your redesign.
We set up hosting in your name, handle deployment, and document it. You own everything; we just make it run well.
Support
Every project includes a post-launch support window for fixes and adjustments. We also review the analytics with you once real usage data exists.
Yes — monitoring, updates, and small improvements on a monthly arrangement, sized to what your product actually needs.
Most clients do. The Grow stage of our process turns launch into a starting line: we measure, improve, and build what the numbers justify next.
Still have questions?
The fastest way to answer them is a short conversation about your project.